FAQS
Questions? We've Got Answers.
Q: How do I choose the right fastener for my project?
To choose the right fastener, follow these key steps:
Identify the Material: Determine what materials you will be fastening together (e.g., wood, metal, concrete). Different materials require specific types of fasteners for optimal performance.
Consider the Load Requirement: Assess the weight and stress the fastener will need to support. For heavier loads, select fasteners designed for high strength, such as bolts or anchors.
Evaluate Environmental Conditions: Consider where the fastener will be used. For outdoor applications or in wet environments, choose corrosion-resistant fasteners, such as stainless steel or coated options.
Installation Method: Think about how you will install the fastener. Some may require special tools or techniques, so ensure you have what you need for a successful installation.
If you’re unsure about which fastener to use, our knowledgeable team at Fasteners King Pvt. Ltd. is ready to assist you. We can provide tailored recommendations based on your project requirements, ensuring you select the most suitable fasteners for your needs.
Q: Are your products certified for quality?
Yes, at Fasteners King Pvt. Ltd., we prioritize quality in all our offerings. All our products are certified and undergo rigorous testing to meet industry standards. We provide Technical Data Sheets (TDS) for each product, which detail important specifications, including material properties, recommended applications, and installation guidelines.
Additionally, we supply Material Test Certificates that verify the performance and compliance of our fasteners and chemicals with relevant safety and quality standards. This documentation helps ensure you’re using reliable products tailored to your project requirements.
Moreover, our commitment to customer satisfaction extends beyond the sale. We offer comprehensive after-sales support, providing assistance with product installation and addressing any inquiries you may have. Our expert team is always available to help you make the most of our products, ensuring your projects run smoothly and efficiently.
Q: Can I buy fasteners in bulk?
Yes, you can purchase fasteners in bulk at Fasteners King Pvt. Ltd. We offer competitive pricing and flexible options for bulk orders, catering to both small and large projects. Whether you need a specific quantity for construction, manufacturing, or other applications, we can accommodate your needs.
Additionally, we provide Technical Data Sheets (TDS) and Material Test Certificates with your bulk orders, ensuring you have all the necessary documentation for quality assurance. Our dedicated team is also available to assist you with any inquiries and provide after-sales support, ensuring a seamless experience from order to delivery.
Q: Do you deliver pan-India and to Nepal?
Yes, we deliver across India and Nepal, ensuring our products reach you no matter where you are. Our logistics network is designed to handle deliveries efficiently and securely, whether in major cities or remote areas. We aim to provide reliable service to all our customers in these regions, ensuring prompt delivery of fasteners and chemicals.
Q: How long does delivery take in India and Nepal?
Delivery within India typically takes 3 to 7 business days, depending on the distance and accessibility of your location. For deliveries to Nepal, the timeline is usually 7 to 10 business days, subject to customs clearance and shipping logistics. We work closely with trusted logistics partners to ensure timely and safe delivery of your orders.
Q: Do you offer delivery tracking?
Absolutely! We provide a tracking number for every order once it is dispatched. This allows you to monitor your package’s journey in real-time, ensuring full transparency and peace of mind. If you face any issues with tracking, our customer support team is always ready to assist.
Q: Where are your offices located?
We currently have offices in Delhi, Assam (Guwahati), UAE (Dubai), and Nepal, allowing us to serve customers more effectively. Each location is equipped to handle inquiries, process orders, and provide after-sales support. Whether you need guidance on product selection or assistance with delivery, our teams at these offices are here to help.
Q: What services are available at your new Dubai branch?
Our newly opened Dubai branch is equipped to cater to customers across the UAE and nearby regions. It offers a full range of fasteners and chemicals, along with technical data sheets (TDS), material test certificates (MTC), and dedicated after-sales support. This branch ensures faster delivery within the UAE and adds to our global presence in the construction industry.
Q: Can I pick up my order from your offices?
Yes, we offer order pickups from our offices in Delhi and Guwahati (Assam) during business hours. For our Dubai and Nepal locations, pickups can be arranged upon request. If you choose to pick up your order, our team will ensure it is ready for collection at the agreed time to avoid any delays .
Q: Do you provide international shipping to other countries?
Currently, we deliver to India, Nepal, and the UAE. For other countries, we are exploring opportunities to expand our delivery services. If you are located outside these regions, please contact our team for custom shipping options, and we will do our best to assist you.
Q: Which fasteners are best for underwater or marine applications?
For underwater or marine applications, it’s important to use fasteners that resist corrosion and can withstand harsh conditions. Here are some of the best options:
Stainless Steel: Marine-grade stainless steel (like grade 316) is highly resistant to rust and corrosion, making it perfect for saltwater environments.
Coated Fasteners: Fasteners with protective coatings, such as zinc, provide extra resistance against rust. These coatings help extend the lifespan of the fasteners.
Bronze Fasteners: Bronze is naturally resistant to corrosion and is a great choice for fittings and hardware exposed to saltwater.
Plastic or Composite Fasteners: High-strength plastic or composite fasteners can also be used in marine applications. They won’t rust and are suitable for less demanding uses.
When choosing fasteners for marine projects, consider the material and the specific requirements of your application. At Fasteners King Pvt. Ltd., we can help you find the right fasteners for your needs. We also provide Technical Data Sheets (TDS) and Material Test Certificates for our products, ensuring you have all the important information. Plus, our after-sales support team is here to answer any questions and help you with installation, ensuring everything goes smoothly.
Q: How do I know which anchor to use for concrete or masonry?
Choosing the right anchor for concrete or masonry depends on a few key factors: the type of material you’re anchoring into, the load requirements, and the installation method. At Fasteners King Pvt. Ltd., we offer a range of anchors specifically designed for concrete and masonry, including both chemical anchors and mechanical anchors.
Here’s a simple breakdown to help you decide:
Chemical Anchors: These are ideal for heavy-duty applications where a high load-bearing capacity is required. Chemical anchors use a resin or adhesive that hardens to bond the anchor into the drilled hole, providing strong pull-out resistance. They’re commonly used for securing heavy structures, such as beams or railings, to concrete or brick. They’re also great for applications where precise hole size and depth are necessary.
Mechanical Anchors: These include expansion bolts, wedge anchors, and sleeve anchors. Mechanical anchors work by physically expanding within the hole in concrete or masonry to create a secure hold. They are often faster to install and are suitable for a wide range of general-purpose applications. Mechanical anchors are ideal for medium to light-duty uses, such as securing fixtures, shelving, or other equipment to concrete walls or floors.
Factors to Consider:
Load Capacity: If you need to support heavy loads, chemical anchors may be your best option.
Hole Depth & Size: Mechanical anchors often require a precise hole size, whereas chemical anchors can be more forgiving.
Installation: If time and ease of installation are important, mechanical anchors might be preferable as they don’t need curing time like chemical anchors.
For specific projects, we recommend consulting our team of experts. At Fasteners King Pvt. Ltd., we provide Technical Data Sheets (TDS) and Material Test Certificates with each product, ensuring you have all the information necessary to select the right anchor for your needs. Additionally, we offer after-sales support to assist you with installation and any questions that may arise during your project.
Q: How do I know which anchor to use for concrete or masonry?
Choosing the right anchor for concrete or masonry depends on a few key factors: the type of material you’re anchoring into, the load requirements, and the installation method. At Fasteners King Pvt. Ltd., we offer a range of anchors specifically designed for concrete and masonry, including both chemical anchors and mechanical anchors.
Here’s a simple breakdown to help you decide:
Chemical Anchors: These are ideal for heavy-duty applications where a high load-bearing capacity is required. Chemical anchors use a resin or adhesive that hardens to bond the anchor into the drilled hole, providing strong pull-out resistance. They’re commonly used for securing heavy structures, such as beams or railings, to concrete or brick. They’re also great for applications where precise hole size and depth are necessary.
Mechanical Anchors: These include expansion bolts, wedge anchors, and sleeve anchors. Mechanical anchors work by physically expanding within the hole in concrete or masonry to create a secure hold. They are often faster to install and are suitable for a wide range of general-purpose applications. Mechanical anchors are ideal for medium to light-duty uses, such as securing fixtures, shelving, or other equipment to concrete walls or floors.
Factors to Consider:
Load Capacity: If you need to support heavy loads, chemical anchors may be your best option.
Hole Depth & Size: Mechanical anchors often require a precise hole size, whereas chemical anchors can be more forgiving.
Installation: If time and ease of installation are important, mechanical anchors might be preferable as they don’t need curing time like chemical anchors.
For specific projects, we recommend consulting our team of experts. At Fasteners King Pvt. Ltd., we provide Technical Data Sheets (TDS) and Material Test Certificates with each product, ensuring you have all the information necessary to select the right anchor for your needs. Additionally, we offer after-sales support to assist you with installation and any questions that may arise during your project.
Q: What is a chemical anchor, and when should I use one?
A chemical anchor is a high-performance resin-based solution used to secure fasteners into materials such as concrete, brick, or masonry. Unlike mechanical anchors, which rely on physical expansion to hold in place, chemical anchors create a solid bond by filling the drilled hole with a chemical resin. This resin then hardens and binds the anchor to the surrounding material, offering superior strength and durability.
Chemical anchors are particularly useful in situations where high load-bearing capacity is required or where precise anchoring is necessary. They’re ideal for heavy-duty applications such as securing structural steel, reinforcing bars (rebar), railings, machinery, or even fixtures in high-stress environments like bridges, tunnels, or industrial facilities. Chemical anchors are also advantageous in cases where the base material is prone to cracking, as they distribute the load more evenly, reducing the risk of stress fractures.
At Fasteners King Pvt. Ltd., we offer a range of chemical anchors designed for various materials and loads. Each product comes with a Technical Data Sheet (TDS) and a Material Test Certificate to ensure that you have all the necessary information about its performance. Additionally, our after-sales support team is available to help with any installation or technical questions.
Q: How long does it take for chemical anchors to set?
The setting time for chemical anchors depends on the specific product used, as well as environmental factors like temperature and humidity. In general, chemical anchors can take anywhere from 15 minutes to several hours to fully cure. The curing process involves the resin hardening and bonding to the base material, which ensures a secure and long-lasting anchor.
For instance, in warmer conditions, the resin typically cures faster, while colder environments can extend the curing time. It’s essential to follow the product’s instructions and refer to the Technical Data Sheet (TDS) to get the exact setting time based on the specific resin used and the installation environment.
At Fasteners King Pvt. Ltd., our chemical anchors are accompanied by precise guidelines to ensure proper usage. If you need assistance during the installation process or have questions about the curing times, our after-sales support team is always available to provide guidance.
Q: Can I use your adhesives and sealants for outdoor projects?
Yes, our range of adhesives and sealants is specifically designed to meet the demands of outdoor applications. These products are formulated to resist harsh environmental conditions, including extreme temperatures, UV exposure, moisture, and rain. Whether you’re working on construction, repairs, or general outdoor maintenance, our adhesives and sealants offer reliable and long-lasting performance.
For example, our weather-resistant adhesives are ideal for bonding materials exposed to the elements, such as in construction joints, roofing, or outdoor fixtures. Similarly, our sealants are designed to provide waterproofing and airtight seals, making them perfect for sealing windows, doors, and other exterior surfaces.
Each of our outdoor adhesives and sealants comes with a Technical Data Sheet (TDS), which provides detailed information on application methods, curing times, and weather resistance. Our after-sales support team is also available to assist with any technical questions, ensuring you choose the right product for your specific outdoor project.
Q: What type of grouts do you provide for industrial applications?
At Fasteners King Pvt. Ltd., we offer a variety of grouts specifically designed for heavy industrial applications. Our selection includes both cement-based grouts and epoxy-based grouts, each suited for different purposes and environments:
Cement-Based Grouts: These are traditional grouts made from a blend of cement, sand, and additives to provide high compressive strength. They are widely used in industrial settings for filling voids, leveling machinery bases, and grouting in construction joints. Cement-based grouts are suitable for projects where the need for strength and durability is high, but where chemical resistance is less of a concern.
Epoxy-Based Grouts: Epoxy grouts are designed for applications requiring exceptional chemical resistance and higher compressive strength. They are typically used in environments where machinery or structures are exposed to aggressive chemicals, extreme temperatures, or heavy loads. Epoxy-based grouts provide superior bonding and are perfect for grouting in high-stress industrial environments such as chemical plants, food processing facilities, or wastewater treatment plants.
All our grouts come with Technical Data Sheets (TDS) and Material Test Certificates to ensure they meet industry standards for strength and durability. Our team can guide you on the best grout for your specific industrial needs, and we provide after-sales support to ensure proper application and usage.
Q: How do I apply waterproofing chemicals properly?
Applying waterproofing chemicals correctly is crucial to ensuring long-term protection against moisture and water damage. At Fasteners King Pvt. Ltd., we offer a range of waterproofing solutions designed for different surfaces and applications, whether for foundations, rooftops, basements, or walls.
To apply waterproofing chemicals effectively, follow these key steps:
Surface Preparation: Start by cleaning the surface thoroughly to remove any dirt, dust, or loose material. It’s important to have a clean, dry surface for the waterproofing chemicals to bond effectively. If the surface has cracks or holes, they should be repaired before applying the product.
Application Method: Depending on the product, the application process may involve brushing, rolling, or spraying the waterproofing chemical onto the surface. Some products may require multiple coats, while others may only need a single layer. Always follow the instructions provided in the Technical Data Sheet (TDS) for specific application guidelines.
Curing Time: Allow the waterproofing chemicals to cure as specified. This may vary depending on the product, environmental conditions, and the thickness of the applied layers. Proper curing ensures the waterproofing system forms a durable barrier against water.
At Fasteners King Pvt. Ltd., we provide detailed Technical Data Sheets (TDS) with every waterproofing product, outlining the recommended application methods, coverage area, and curing times. Additionally, our after-sales support team is available to assist you with any questions or technical concerns during the application process to ensure optimal results.
